How to Reset Password from the server screen

How to Reset Password How to Reset Your Password – Server 2016  Please log into the server, click on Start → Windows Security OR Press Ctrl + Alt + End simultaneously. If on Mac, press Fn + Ctrl + Alt + Backspace simultaneously. Click on Change a password Enter the old password, new password, […]

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How to install TSScan Client

TSScan Client Installation This procedure describes how to install TSScan Client on your system.  Open the link Select the appropriate OS and download the Client Installer. Run the installer as per on-screen instruction. Log back into your server and scanning will work as expected. Note: (a)Please log out from all active remote desktop sessions […]

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How to install UniPrint Client

Note:Please logoff from server before installing this software on your Local/Personal Computer and follow below steps.  For Mac: Open below link on your Local/Personal Computer & click on EXE Link. Now go to the Downloads folder, Right Click & Extract the file. Once the file gets extracted, Run it. Once the setup gets initiated, […]

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How to access server on multiple monitors in Mac

Demo  For Mac: Click on the pencil icon. Go to the Display section and check the box that says Use all monitors. Once done, click Save. Click on the three-dot icon and then click on Connect. Contact Details We do expect that you may sometime encounter issues which are not covered in this guide. […]

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How to access server on multiple monitors in Windows

Demo  For Windows: Right-click on your RDP file and click Edit. Go to the Display section in the Remote Desktop Connection dialog box and check the box that says Use all my monitors for the remote session. Go to the General section and click on Save. Click Connect. Contact Details We do expect that […]

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SelfCare Portal User Guide

SelfCare Portal User Guide SelfCare Portal helps you to manage your password for the server and, enables you to manage Multi Factor Authentication (if opted). It authenticates your identity using the information you provide during the enrollment process. Enrollment is mandatory if you want to reset your password or unlock your accounts. Once password is […]

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New ACE Cloud Hosting Setup Guide (Mac)

Welcome to the Ace Cloud Hosting! We are pleased to announce that your server is ready for use.This guide is to assist you with the process of connecting to your server. This is the most important guide that we send so it is crucial that you read this information. Most support issues we see can […]

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New ACE Cloud Hosting Setup Guide (Windows)

Welcome to the Ace Cloud Hosting! We are pleased to announce that your server is ready for use.This guide is to assist you with the process of connecting to your server. This is the most important guide that we send so it is crucial that you read this information. Most support issues we see can […]

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