QuickBooks Hosting FAQ

Ace Cloud hosts all QuickBooks desktop versions, including Pro, Premier, Accountant, and Enterprise. Whether you're using the latest edition (2024) or an older version (including 2021 and before), our hosting services are designed to accommodate your specific software requirements.

Hosted QuickBooks can bring several significant benefits to your business, transforming the way you manage finances and operate on a day-to-day basis. Here are the key advantages of QuickBooks hosting for your business:

  • Remote Accessibility
  • Collaborative Efficiency
  • Cost Savings
  • Reduced IT Responsibilities
  • Enhanced Security Measures
  • Business Continuity and Disaster Recovery

Shifting to the cloud ensures you enjoy the complete functionality of QuickBooks Desktop. Our hosting services maintain all the features of the desktop version, while giving you the benefits of cloud, such as seamless access, security, collaboration, and performance.

Yes, you can. With our QuickBooks cloud hosting service, you have the flexibility to create local backups on your desktop. Not only that, but we will take a 45-day rolling data backup, powered by Veeam, at our end. This dual backup approach ensures additional security for your critical financial data.

To have your QuickBooks hosted with Ace Cloud, you simply need a valid QuickBooks license. A stable internet connection is also necessary for smooth access and usage of the hosted application. Here is a list of system requirements.

Ace Cloud is an authorized QuickBooks Solution Provider, implying we can provide you with genuine QuickBooks licenses if needed. Reach out to us, and we'll assist you in obtaining the necessary licenses for your hosted QuickBooks.

At Ace Cloud, we take data backup and storage seriously. We offer a 45-day rolling backup, ensuring your accounting information remains secure and retrievable in unforeseen circumstances. These backups are taken on a daily basis.

No, your QuickBooks access won't be affected during scheduled maintenance. Ace Cloud ensures uninterrupted service by employing redundant servers and scheduling maintenance during non-peak hours to minimize potential disruptions.

QuickBooks hosting with Ace Cloud offers cost savings by eliminating the need for on-premises servers, reducing IT infrastructure costs, and providing scalable plans where you only pay for the resources you use. This flexible QB hosting pricing model ensures optimal cost-effectiveness for your business.

Absolutely, with bank-level security measures, including end-to-end encryption, firewalls, and regular immutable data backups, your client’s financial information is safeguarded in the cloud, ensuring confidentiality and integrity.

Yes, you can. Ace Cloud supports integration with over 200+ add-ons and applications, offering a comprehensive accounting experience tailored to your business needs. Our hosting solution is designed to accommodate diverse functionalities seamlessly.

Ace Cloud facilitates the secure transfer of your data to and from the server. Our experienced team ensures a smooth migration process, and we provide round-the-clock support to address any concerns or issues related to data transfer.

Ace Cloud's QuickBooks hosting ensures a reliable and stable connection, minimizing the chances of unexpected downtime. In the rare event of an internet interruption, we recommend having a contingency plan or utilizing local backup options for uninterrupted access to your financial data.

Absolutely. Ace Cloud understands that only some have a high-speed internet connection. Our QuickBooks hosting solution is designed to accommodate various internet speeds. We optimize performance using advanced technologies, ensuring a smooth experience even with slower connections. Ace Cloud platform does not require a high-speed internet connection.

At Ace Cloud, we offer flexibility in our service agreements. While we provide the option for pay-as-you-go plans, longer-term commitments often come with additional benefits. Our customer-friendly approach means you can choose the plan that suits your business needs. We are transparent about termination policies with a 30-day prior notice period for users who want to discontinue our services. Feel free to discuss your specific requirements with our team.

Installing QuickBooks on the server with Ace Cloud is a seamless process.

Step 1: Once you are onboard, our expert team will handle the installation for you.

Step 2: Create a complete backup and set up the servers for data migration.

Step 3: Setting up the server as per specific requirements and create an SSO login account for Logging in.

Step 3: Installing QuickBooks over the server and activating using the License key.

Step 4: Integrating required add-ons.

We aim to make the transition to cloud-based QuickBooks as smooth as possible for our clients.

Ace Cloud stands out among competitors with several key advantages:

  • Expertise as an Intuit Authorized Provider: As an Intuit Authorized Provider, we offer best-in-class QuickBooks hosting services and genuine licenses.
  • Bank-Level Security: We prioritize your data's security with high-level measures, including end-to-end encryption, firewalls, and more.
  • 99.99% Uptime Guarantee: Our service comes with an SLA-backed 99.99% uptime guarantee, ensuring uninterrupted access to your work.
  • Always-on Support: Enjoy round-the-clock phone, chat, or email support for any IT-related issues or troubleshooting even on weekends and federal holidays.
  • Free Setup: We offer free setup for desktop applications and data migration to the cloud, minimizing additional costs.
  • Multi-Device Access: Resume your accounting operations on any internet-connected device, providing unmatched flexibility.
  • Integration of 200+ Add-ons: Easily integrate over 200+ add-ons required with your hosted QuickBooks Enterprise, offering a comprehensive accounting experience in the cloud.

  1. Standard Hosting: Shared resources among multiple users, suitable for small to medium-sized businesses.
  2. Dedicated Hosting: Exclusive access to server resources, providing enhanced performance and privacy, ideal for businesses with higher resource needs.

Ace Cloud has partnered with state-of-the-art data centers strategically located for optimal performance and reliability. We're equipped with SSAE-16-certified tier 4+/5 data centers across the USA (Locations include - Hillsboro, Las Vegas, Reno, Houston, Plano, Elk Grove Vill, Atlanta, Ashburn, Vint Hill). Our facilities adhere to industry standards for security and redundancy, ensuring the safety and accessibility of your data.

Hosting QuickBooks with Ace Cloud involves moving your QuickBooks application and data to our secure servers. Users can access QuickBooks remotely using credentials provided through an internet connection, allowing for seamless collaboration, data security, and flexibility. Learn more about how QuickBooks on the cloud works.

Yes, you can. Ace Cloud supports printing from the hosted server. You can configure your local printer to print documents directly from the hosted QuickBooks application.

Absolutely. With Ace Cloud's QuickBooks hosting, you can easily access and work on files stored in the cloud directly from your local system, provided you have an internet connection. This ensures flexibility and convenience in managing your data.

Yes, you can move files between the hosted cloud environment and your local system. This bidirectional file transfer capability ensures a seamless workflow, allowing you to manage your data efficiently. It eliminates the need to create multiple files, and users can work on the same file at the same time.

Yes, Ace Cloud supports the hosting of custom connectors and applications with hosted QuickBooks Enterprise. Our hosting service is developed to accommodate various integrations, providing a tailored and comprehensive solution.

Certainly. Ace Cloud offers unlimited cloud storage for QuickBooks Enterprise files. You can confidently store and manage your data without concerns about running out of storage space.

Absolutely. You can easily export reports to Excel or PDF from QuickBooks Enterprise with Ace Cloud's QuickBooks hosting. Our hosting solution preserves all the functionalities of the desktop version, allowing seamless report export capabilities.

Yes, sending emails directly from QuickBooks Enterprise is supported on our hosting platform. Ace Cloud ensures that all features, including email functionality, remain intact for a seamless user experience. Our experienced support team can also assist with this configuration.

Yes, all features of QuickBooks Enterprise will work seamlessly on our hosting platform. Ace Cloud maintains the complete functionality of QuickBooks Enterprise, providing users with the full range of features they expect from the desktop version.

Absolutely. Ace Cloud allows users to take backups of their QuickBooks Enterprise files to their local systems. This backup option ensures extra security and accessibility for your critical financial data. Ace Cloud provides Backup as a Service for additional backups you may need.

Yes, Ace Cloud offers round-the-clock support to troubleshoot any issues related to QuickBooks Enterprise. Our dedicated support team is available via phone, chat, or email to assist with IT-related concerns or troubleshooting needs.

Yes, QuickBooks Enterprise is fully compatible with Ace Cloud's hosting service. As an Intuit Authorized Provider, we ensure a seamless hosting experience for QuickBooks Enterprise users, maintaining the integrity and functionality of the software.

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