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How To Choose A Cloud Service Provider?The cloud computing market is overflowing with cloud service providers, from accomplished cloud giants to those with small budgets. While every cloud provider comes with additional benefits, it becomes difficult for users to choose the most suitable one.
1. Infrastructure AdvancementsKnow if the service providers incorporate a multi-cloud approach in case you wish to shift from private to public or to hybrid cloud. Hybrid cloud is a combination cloud where you can leverage both on-premise and public clouds simultaneously. This means the users will have to leverage cutting costs and have a scalable, real-time model with remote access. One thing to note is that hybrid cloud is cost-effective as it has the benefits of both public and private cloud. Therefore, businesses don’t need to buy cloud storage and data servers. Here are a few components that comprise infrastructure advancements. a) Data Center Setup Data centers should be set up at differently located sites. In normal conditions, it enables you to use services from the closest data center, which enables a least-latency network. In case of any disturbance, such as a hurricane, the separately-located data center will enable continuity of the services. So, it is essential to understand how strong and reliable a provider’s data centers are. b) HPC Modern-day operations don’t allow the luxury of waiting. When you are working with multiple users, co-workers and your clients, you don’t want to face performance issues. That is where High-Performance Computing (HPC) servers come into need. It empowers powerful and real-time performance even with loaded applications and multiple users working simultaneously on the same server. So, ensure that the cloud provider deploys HPC servers in the cloud architecture to give your distributed workforce optimum performance. c) Multi-Layer Security When it comes to security, you simply cannot afford to compromise. A reliable cloud service provider must be able to manage security at all three layers: host, network, and physical setup. To ensure that your data is in right hands, check whether they implement advanced security features such as multi-factor authentication, Intrusion Detection and Prevention Systems (IDS & IPS), data encryption, access control system and enterprise-grade firewalls are part of the cloud service provider’s security procedures. How Safe is Your Data with ACE Virtual Desktop Infrastructure? (acecloudhosting.com)
2. Company Experience and ProfileOpting for a cloud provider whose services align with your business strategy is crucial. Before finalizing a cloud service provider, know their industry experience and whether their cloud model and infrastructure suit your needs. Lastly, keep a record of their security protocols to ensure they are in line with your corporate data strategy.
3. BackupAlmost every service provider offers a data backup facility. However, what matters is up to what extent or how quickly the backing up process provided by them There is no point in settling for a backup facility that is not at least backing up the data every day. Many leading service providers, such as ACE Cloud Hosting, offer backup for 45 days. They even have the customized option to extend this duration on your request. Moreover, the security of the backup process and how to restore it when needed are questions that you should ask them.
4. Business Continuity StandardsBCDR stands for Business Continuity and Disaster Recovery. It indicates the service provider’s ability to reinstate hosting service after glitches caused by a disruptive event such as a natural disaster. The CSP should be able to identify the types of risks that can hamper the business process and define procedures to mitigate them. Replication of data at various points and multi-level redundancy of infrastructure are some other factors that reflect the BCDR standards of a provider. This is an essential offering of any cloud hosting service provider that you should not pay additional charges for.
|Downtime Per Year||Downtime Per Week|
|90% (one nine)||36.5 days||16.8 hours|
|99% (two nines)||3.65 days||1.68 hours|
|99.9% (three nines)||8.76 hours||10.1 minutes|
|99.99% (four nines)||52.6 minutes||1.01 minutes|
|99.995% (four and a half nines)||26.28 minutes||30.24 seconds|
|99.999% (five nines)||5.25 minutes||6.05 seconds|
|99.9999% (six nines)||31.5 seconds||604.8 ms|
6. Service Level AgreementA service Level Agreement (SLA) is a documented list of service standards, terms, and conditions. This document also defines how the hosting provider compensates for failing to serve up to well-defined standards. For custom cloud solutions, you can request the service provider to define an exclusive SLA. Evaluate the following factors thoroughly before choosing a cloud hosting provider. Vendor lock-in: Know the cloud provider policy so that you can switch to another vendor in future without hassles. Migration Support: Go for a cloud service provider that assists you in migrating your applications and data from a previous vendor or cloud.
7. Support Team AvailabilityFor having a reliable service, support is a necessary consideration in deciding a hosting provider. Some of the hosting providers offer limited support restricted by a few instances and working hours. However, if you expect yourself and your staff to work on weekends or holidays, then opt for a hosting provider with free 24×7 support that includes weekends and holidays. Also, check how they handle server downtime and how their support team resolves customer issues. The support delivery medium offered is also important. How do you want them to be available – via phone call, chat, or email?
8. Cost FactorsEventually, everything comes down to pricing. Cost is an essential factor when a business is choosing a cloud service. Although a CSP offering service at a low cost seems tempting, it may not offer the optimum level of services. However, it does not mean that the most expensive cloud provider is the best. While enterprises have dynamic needs, the pricing plans offered by the CSP should be flexible to incorporate all the services you need in the desired price range with no lock-in periods. Moreover, you should check the refund policy, or free trial offers in case you do not like their services. It helps to opt-out of the services quickly without any commitment. When you are looking for the right cloud service provider for your business, make sure that you get the following cost benefits:
- Get discounts on annual billings
- Pay-as-you-go billing models
- Quick Scaling
- Adjustable Bandwidth