Explore Knowledgebase

This article will outline the process for closing a frozen QuickBooks session on a shared server for QuickBooks alone. Learn how to use QB Instance Kill to end the frozen...

On an Ace server, renaming an Outlook profile is a quick and easy operation that promotes better administration and organization. You can quickly change profile names, simplify administration, increase cooperation,...

This article explains how to modify your settings so that the server always requests a password when you log in. Some users prefer to be prompted for their credentials each...

There can only be one RDP connection active at once on the Windows remote desktop server. Learn how to fix the “Another user has connected to the session” error message...

This article explains the default policy regarding disconnecting idle logins from the server. For security reasons, the Ace Cloud hosted desktop is configured to disconnect after 1 hour of inactivity. Learn...

Depending on the email service you use, follow the procedure listed below to set up emailin active in QuickBooks for delivering invoices, reports, and other forms. Learn how to configure...