DaaS for BPO Industry

Flexible Desktops to
Serve Your Clients With Ease

Overcome All the Local Desktop Limitations with Desktop as a Service

The BPO industry is one of the fastest-growing sectors in the USA. Outsourcing key processes to a BPO shows the immense trust of clients, which the BPO industry tries hard to uphold. However, with the growing size of a BPO and the increasing demands of clients, there are various challenges that they must encounter.
For instance, as you plan for workforce expansion, you need to purchase more computer systems for your employees, leading to recurring costs. Moreover, you also need to be there for clients every time they need you.
Ace Cloud Hosting offers DaaS (Desktop as a Service) solutions that are tailor-made for the requirements of the BPO industry. We offer completely managed services and pay-as-you-go pricing to help BPOs improve customer experience while saving revenue.

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    Serve Clients Anytime with Anywhere Desktops

    Serve Clients Anytime with Anywhere Desktops

    As a BPO professional, you are always on a tight schedule to meet the customers’ requirements. However, it can only be done when you are at the office, sitting behind the office computer all day.

    With Desktop as a Service, you get virtual desktops that can be accessed from internet-enabled devices, including your smartphones, laptops, or tablets. This gives you the flexibility to be at the clients’ beck and call from any remote location at any time.

    Optimize Productivity with High-Performance Desktops

    With the increasing workload and data of the BPO, it is almost impossible to maintain the performance of local desktops without upgrading them. Failing to do so can cause the desktops to become slow or hang regularly, hampering your productivity.

    With ACE’s hosted VDI solutions, you get high-performance virtual desktops with the option of on-demand scaling. We can upgrade the desktops instantly according to your requirement, ensuring that you never have any performance issues.

    Optimize Productivity with High-Performance Desktops
    Protect Your Data with Multi-Level Security

    Protect Your Data with Multi-Level Security

    The clients trust the BPOs with their confidential data, which the BPOs guarantee to protect under all circumstances. However, any damage to the physical desktops/servers can cause data loss.

    Keeping this in mind, ACE’s has built a state-of-the-art security infrastructure with safeguards at the physical, admin, and network level. Some of them include TLS1.3 and 256-bit data encryption, Intrusion Detection and Prevention (IDS/IPS), ransomware and DDoS protection, among others.

    Eliminate IT Hassles with Fully Managed DaaS

    The BPO agents are always busy with handling clients, resolving their queries, and meeting their requirements. The last thing they want is a halt due to IT maintenance or software installation on their desktops.

    At Ace Cloud Hosting, we take care of all the IT maintenance and upgrade tasks at the backend without interrupting your work. Our fully managed DaaS solution also includes desktop provisioning and application publishing as per the different department requirements.

    Eliminate IT Hassles with Fully Managed DaaS

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    Why Choose Ace Cloud Hosting’s Managed DaaS

    30-Day Rolling Backup

    We will take daily backup of your data with a 30-day rolling period for easy recovery in case of loss.

    Minimize Costs

    Eliminate your BPO’s capital expenditure by opting for virtual desktops built on our VDI environment.

    Scalability

    Increase or decrease desktops according to your workforce requirements and pay only for what you use.

    Guaranteed Uptime

    We guarantee an uptime of 99.99% in our SLA to ensure uninterrupted operations on your virtual desktops.

    Always-on Support

    Get round-the-clock support through call, chat, and email from our experts regarding any desktop issues.

    Data Centers

    We have partnered with best-in-class Tier 3+ & Tier 4 data centers to offer you uninterrupted services.

    See How DaaS is Transforming the BPO Industry

    If you want to know the benefits of Desktop as a Service (DaaS) for your BPO business, check out these
    insightful blogs from the world of DaaS.

    BLOG

    5 Reasons Why BPO Should Use Hosted Desktops

    BLOG

    What, How, and Why of Desktop as a Service (DaaS)

    BLOG

    Remote Working: Maybe You Are Looking For DaaS?

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