DaaS for BPO Industry
Flexible Desktops to
Serve Your Clients With Ease
As a BPO professional, you are always on a tight schedule to meet the customers’ requirements. However, it can only be done when you are at the office, sitting behind the office computer all day.
With Desktop as a Service, you get virtual desktops that can be accessed from internet-enabled devices, including your smartphones, laptops, or tablets. This gives you the flexibility to be at the clients’ beck and call from any remote location at any time.
With the increasing workload and data of the BPO, it is almost impossible to maintain the performance of local desktops without upgrading them. Failing to do so can cause the desktops to become slow or hang regularly, hampering your productivity.
With ACE’s hosted VDI solutions, you get high-performance virtual desktops with the option of on-demand scaling. We can upgrade the desktops instantly according to your requirement, ensuring that you never have any performance issues.
The clients trust the BPOs with their confidential data, which the BPOs guarantee to protect under all circumstances. However, any damage to the physical desktops/servers can cause data loss.
Keeping this in mind, ACE’s has built a state-of-the-art security infrastructure with safeguards at the physical, admin, and network level. Some of them include TLS1.3 and 256-bit data encryption, Intrusion Detection and Prevention (IDS/IPS), ransomware and DDoS protection, among others.
The BPO agents are always busy with handling clients, resolving their queries, and meeting their requirements. The last thing they want is a halt due to IT maintenance or software installation on their desktops.
At Ace Cloud Hosting, we take care of all the IT maintenance and upgrade tasks at the backend without interrupting your work. Our fully managed DaaS solution also includes desktop provisioning and application publishing as per the different department requirements.
We will take daily backup of your data with a 30-day rolling period for easy recovery in case of loss.
Eliminate your BPO’s capital expenditure by opting for virtual desktops built on our VDI environment.
We replicate your data on redundant data centers to ensure complete availability, even during a disaster.
We guarantee an uptime of 99.99% in our SLA to ensure uninterrupted operations on your virtual desktops.
Get round-the-clock support through call, chat, and email from our experts regarding any desktop issues.
We have partnered with best-in-class Tier 3+ & Tier 4 data centers to offer you uninterrupted services.
If you want to know the benefits of Desktop as a Service (DaaS) for your BPO business, check out these
insightful blogs from the world of DaaS.