How to Install Citrix Workspace on Your Device?

Citrix Workspace makes it easy to access your apps, desktops, and files from any device in a secure environment. Whether working remotely or in the office, you can set it up quickly to enjoy a smooth, uninterrupted experience.

The app works seamlessly across platforms and gives you the same user experience on both Windows and Mac. It provides fast access to business-critical applications and a secure login process, so you can start working right away without delays or technical issues.

In this guide, we’ll walk you through the step-by-step process of installing Citrix Workspace on both Windows and Mac devices. We’ll also cover how to uninstall the app when it’s no longer needed so that you can manage your system efficiently.

How to Install Citrix Workspace on Windows?

Step 1: Open your web browser and download Citrix Workspace from the official website.

Step 2: Choose the version you want to install:

• Current Release: Offers the latest features, but may have minor bugs.
• Long-Term Service Release (LTSR): More stable, but runs on an older version.

Step 3: Click “Download File” under Citrix Workspace App 245.10 for Windows.

Step 4: When a pop-up appears with the End-User License Agreement, click “Yes, I accept.”

Step 5: Your download will start automatically. Once done, click the installer to begin installation.

Step 6: If you see an error like “Citrix Workspace not installing Windows 11,” your system may be missing required software. Make sure these are installed:

• Microsoft Edge WebView2 Runtime (version 131 or later).
• .NET Framework 4.8 and .NET Desktop Runtime 8.0.15 or later.
• Latest Microsoft Visual C++ Redistributable.

Step 7: After successful installation, click Continue.

Step 8: You’ll be asked to install additional add-ons:

• Zoom VDI plugin to access desktops remotely.
• Microsoft Teams for video and voice calls.
• CISCO VDI plugin for sending messages.

You can skip both by selecting “None” and clicking “Install.”

Step 9: A pop-up will appear asking for your company URL after installation. If you don’t know it, contact your IT helpdesk.

Step 10: Enter your username and password, then click “Sign in.” If your company uses Multi-Factor Authentication (MFA), complete the verification. Citrix Workspace is now installed on your Windows 11 device.

How to Install Citrix Workspace on Mac?

Step 1: Go to your Downloads folder and double-click the CitrixWorkspaceApp.dmg file.

Step 2: Click “Install Citrix Workspace” when prompted.

Step 3: Click “Allow” to give permissions and keep your account secure.

Step 4: Click “Continue” on the Introduction screen in the installer:

Step 5: Click “Continue” on the License screen.

Step 6: Click the “Agree” button to consent.

Step 7: Keep the default install location or click “Change Install Location” if needed, and click the “Install” button.

Step 8: Enter your Mac administrator username and password, then click the “Install Software” button.

Note: When installing Citrix Workspace on Mac for the first time, entering a server URL is mandatory.

Step 9: Click on the checked box beside “Add Account”. Click the “Continue” button.

Step 10: Wait for the Installation Successful screen and click on the close button.

Step 11: Choose the “Move to Trash” or “Keep” button for the installer file.

Step 12: Enter the server URL and click the button. Finally, log in with your email/username and password and access your apps in Citrix Workspace.
 
Note: If you are a first-time Citrix Workspace app for Mac user, enter a server URL to set up an account to move forward.

How to Install Citrix Workspace on Your Mobile (Android)

The Citrix Workspace app for Android phones and tablets lets users access Citrix Virtual Apps and work with Windows apps, data, and documents like on a PC.

Follow these steps to install the app on your mobile phone:

Step 1: Open the Google Play Store on your Android device.

Step 2: Type Citrix Workspace in the search bar.

Step 3: Select the Citrix Workspace app from the results.

Step 4: Tap “Install” to begin downloading the app.

Step 5: Tap Accept & Download when prompted.

Step 6: Open the Citrix Workspace app after installation finishes.

Step 7: Sign in with your work credentials and access your apps and files.

How to Uninstall Citrix Workspace on Windows?

Follow these steps to remove the Citrix Workspace app from your Windows device:

Step 1: Type Control Panel in the taskbar search box and select it from the results.

Step 2: Click Programs > Programs and Features on your screen.

Step 3: Find Citrix Workspace <version number>.

Step 4: Right-click it and select the “Uninstall” button.

Step 5: Follow the on-screen instructions to remove the app.

Note: If Windows prompts you to uninstall the Citrix HDX RTME package first, click OK and continue.

How to Uninstall Citrix Workspace on Mac?

Solution 1: Uninstall from the Applications Folder

Step 1: Close your running Citrix Workspace app. To do this, navigate the quick access menu and click the “Account icon” in the top-right corner. Finally, select “Quit” from the options list.

Note:️ If users don’t close the app first, they may see this error: “The item ‘Citrix Workspace’ can’t be moved to the Trash because it’s open.”

Step 2: Open the “Applications folder.”

Step 3: Drag the Citrix Workspace app to the Bin, or right-click it and select Options > Move to Bin.

Step 4: Enter your system credentials when prompted.

Step 5: Close all running apps and click “Continue” to confirm so the Citrix Workspace app and its related files are deleted from your Mac.

Solution 2: Uninstall Using the DMG File

Step 1: Locate the CitrixWorkspaceApp.dmg file you used to install the app. If you don’t have it anymore, download it again from the official Citrix Downloads page.

Step 2: Double-click the CitrixWorkspaceApp.dmg file.

Step 3: Select the “Uninstall Citrix Workspace app” button on your screen.

Step 4: Follow the on-screen instructions to complete the process.

Best Practices for Using Citrix Workspace

Follow these best practices to get the most out of Citrix Workspace for a smooth and secure experience:

• Update to the latest version – Install updates as soon as they become available to benefit from security patches, performance improvements, and new features.
• Enable auto-update if available – Turn on automatic updates so you never miss critical fixes or enhancements.
• Use a strong password and enable MFA – Protect your account with a complex password using multiple symbols and characters. Enable multi-factor authentication (MFA) to add an extra layer of security to your account.
• Close unused apps – Close applications you aren’t using to free up system resources. It helps Citrix Workspace run more smoothly, especially when working with resource-heavy apps.

Citrix Workspace Made Simple with Ace Cloud Hosting

You can install Citrix Workspace in just a few minutes and securely access your applications from any device. Whether you use Windows or Mac, the process remains straightforward, and you can easily uninstall the app whenever needed.

Ace Cloud Hosting provides Managed Citrix Virtual Desktop services, so you never waste time troubleshooting technical issues. Our team provides 24/7 support, even on holidays and weekends, to give you expert help when needed. Start your free trial today and experience a lag-free virtual desktop experience.

FAQ (Frequently Asked Questions)