Cloud In ITES Industry: Benefits and Use Cases
Cloud technology is a game-changing innovation in the IT/ITES industry. It has transformed the way businesses manage and operate, allowing them to store and process data on remote servers hosted...
Virtual Desktops for the IT/ITES
Empower your workforce with high-speed, compliant virtual desktops accessible anytime, anywhere.
- Centralized Desktop Management
- Enterprise-grade Security
- SLA backed 99.99% Uptime
- 30 Days Automated Backups
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Drive Agility and Performance Across ITES Operations with Cloud Desktops
Modern ITES teams need agile, secure, and high-performing systems to deliver continuous operational excellence. However, managing desktops across distributed teams often leads to limited access, downtime, and high maintenance costs.
Ace Cloud Hosting’s Desktop-as-a-Service provides your team with fast and reliable access to all business applications from any location or device. Our pay-as-you-go model helps you scale resources as projects grow, keeping your operations running smoothly 24×7.
- Remote Flexibility: Work from anywhere, anytime, on any device to serve clients seamlessly.
- High Performance: Run multiple applications smoothly with high-speed, GPU-powered cloud desktops.
- Cost Optimization: Reduce office setup expenses and enable BYOD with flexible, remote-ready desktops.
- Fully Managed: Leave maintenance, security, and updates behind with our end-to-end management and 24x7 human support
Trusted Citrix Technology, Delivered by Ace Cloud Hosting for a Superior VDI Experience.
Comprehensive VDI Capabilities Tailored for the ITES Industry
Multi-session Access
Enable multiple users to work on the same desktop simultaneously, boosting collaboration and reducing licensing costs.
Auto-Scaling
Automatically adjusts resources during peak call times to maintain performance and reduce idle costs.
Role-Based Access
Grant permissions based on roles to ensure only authorized users can access the tools and data.
Centralized App Management
Access essential tools and apps across all user desktops from a single dashboard to streamline IT operations.
Workspace Custom URL
Provide users with branded, easy-to-access desktop logins for a smoother experience.
Controlled USB Redirection
Manage USB device connections to prevent users from leaking sensitive client data.
Copy-Paste Restriction in Sensitive Workspaces
Block clipboard functions in high-security environments to prevent accidental or malicious transfer of data.
Multi-Cloud & Hybrid Cloud Deployment
Deploy virtual desktops in the cloud, on-premises, or in hybrid environments for flexibility, compliance, and redundancy.
Geolocation-Based Access Control
Restrict or allow access to virtual desktops based on user location to strengthen compliance and reduce unauthorized logins.
Anti-Keylogging and Anti-Screen Capture
Protect sensitive client data with built-in security tools that block spyware from recording or capturing screenshots.
Custom OS Environments
Assign role-specific OS setups to optimize workflows for each department.
OS and Patch Management
Automatically apply updates and patches to keep desktops secure and compliant.
No more hassles - run your ITES
operations effortlessly with Hosted Virtual Desktops
Success Stories from Our Clients
Case Study
Zero Data Leaks. 100% Control.
Our fully managed solution blocked data copy between VDI and local systems, with two-factor authentication and firewalls to prevent data loss.
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Case Study
Secure Dev Workspaces. Scalable, Smart, SaaS-ready.
Provided consistent application delivery across multi-cloud environments designed for hybrid teams for optimal performance and scalability.
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Case Study
Seamless Client Collaboration, anywhere, anytime.
Delivering real-time access and role-specific collaboration to manage high-profile clients worldwide-without IT headaches.
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End-to-End Virtual Desktop Solutions for the ITES Industry
Desktop as a Service
Access all your essential business resources securely with a DaaS to enjoy seamless productivity without any security concerns.
Citrix Managed Desktop
Access high-performance virtual desktops on the Citrix platform with enterprise-grade security fully managed by our expert team.
Remote Desktop Services
Enjoy uninterrupted, high-performance Windows desktop sessions from any remote location, enhancing your digital work experience.
Windows Virtual Desktop
Get secure Windows 10 and 11 desktops and apps accessible on any device with a familiar Windows experience and Microsoft 365 integration.
Linux Virtual Desktop
Remote access to customizable Linux environments hosted on the cloud, enabling flexible, secure workflows for businesses using various Linux distributions.
Hosted Virtual Desktop
Cloud-based virtual workspaces that empower your team with flexible, reliable access to desktops and apps, perfect for today's dynamic business landscape.
Application Virtualization
Streamline app delivery with application virtualization, providing secure, high-performance access to your preferred apps from anywhere.
Workspace as a Service
Resilient cloud workspace solution that delivers secure, collaborative, and high-performance environments for your team.
Customized VDI Solutions
Get secure and scalable cloud-hosted virtual desktop solutions for BPOs tailored to your business needs.
Transform the Way Your ITES Workforce Operates with
Ace Cloud Hosting's Cloud VDI
Onboarding and Management
We offer end-to-end onboarding and management support from a dedicated team that gets you to live on cloud VDI within minutes. 
Increased Savings
Save on both OPEX and CAPEX by outsourcing your IT infrastructure, reducing hardware expenses, and in-house IT costs.
Resilient Data Centers
SOC 2, HIPAA, ISO, and SSAE 16 certified Tier 4/5 data centers strategically located across multiple regions, providing 99.99% uptime, a 30-day backup policy, and peak performance.
24x7 Support and Monitoring
24x7 expert support through calls, chats, and emails, even during holidays or weekends, to resolve desktop issues quickly. 
User Experience
We offer high-performance virtual desktops that support real-time video, voice, USB devices, and 3D apps on any device - just like a local PC.
Achieve Leading-edge Success with Ace Cloud Hosting
ISO/IEC 27001, ISO 20000, ISO 27017 & ISO 27018 Certified
ISO/IEC 27001, ISO 20000, ISO 27017 & ISO 27018 Certified
Ace Cloud Hosting is globally certified in ISO/IEC 27001 (Information Security), ISO 20000 (IT Service Management), ISO 27017 (Cloud Security), and ISO 27018 (Cloud Data Privacy). With a network of SSAE-16 certified, SOC 2, and HIPAA-compliant data center partners across the U.S., we deliver enterprise-grade security, privacy, and reliability you can count on.
Award-Winning
Application Hosting Provider
Ace Cloud Hosting has earned accolades from businesses globally, including prestigious awards like “Best Outsourced Technology Provider” by CPA Practice Advisor Readers’ Choice Awards for two consecutive years and “Customer Service Department of the Year” in Stevie Award 2024 in the American Business Awards.
Latest VDI Trends and Insights
Frequently Asked Questions
Get the answers to the most common questions about Virtual Desktops and DaaS for BPOs services.
Yes. Desktop as a Service (DaaS) enables ITES organizations to run hybrid models seamlessly by providing both on-site and remote employees with identical virtual desktop environments. This ensures consistent performance, secure access, and seamless operations across the entire workforce.
Onboarding is quick and hassle-free. New users can be provisioned virtual desktops in minutes, with all required applications pre-configured. It helps ITES businesses onboard new agents or temporary staff faster, ensuring no downtime during project expansions.
Teams often juggle several client accounts across regions in the ITES industry. Virtual desktops enable them to securely switch between projects and access client-specific applications without delays. Centralized data management also ensures each client's environment remains isolated and compliant, improving both productivity and trust.
Cloud VDI ensures consistent performance and secure data access across different locations. Employees can connect to the same virtual environment regardless of geography, helping maintain global delivery standards while meeting local data residency requirements.
IT/ITES firms often work with clients who have strict compliance and data protection standards. VDI makes it easier to meet these by offering customizable access controls, encryption, and monitoring tools for each client environment. This ensures secure, consistent, and compliant service delivery across all projects.
ITES firms frequently face changing workloads based on client contracts. With cloud-hosted VDI, resources can be scaled up or down instantly without investing in new hardware. This flexibility supports pay-per-use billing models and ensures optimal resource utilization during peak and off-peak periods.
The cost of VDI depends on several factors, including the number of users, storage requirements, and unique business needs. Ace Cloud Hosting provides transparent, subscription-based DaaS solutions with no hidden fees. Visit our pricing page or talk to our experts to find the best plan for your business.
