Last updated on September 7th, 2022

Moving to a virtual environment can help enterprises leverage greater business continuity at any hour of the day. 

Namely, we live in a tech world that is getting more virtual day by day. If we talk about earlier times, virtualization was an expensive term by name as it used to incur substantial setup costs. This was the reason that only multi-million-dollar businesses showed interest in the concept, while small and medium enterprises would not.  

Thanks to managed Desktop as a service (DaaS), businesses can offer remote access to their distributed workforce without incurring massive capital investments or worrying about security. This is not all; DaaS is the future because it comes with a bundle of future-proof business benefits. 

Table of Content: 

What is DaaS in Cloud Computing? 

Desktop as a Service (DaaS) is a cloud-based virtual desktop infrastructure that delivers managed desktops to users. In simplest terms, a third-party organization hosts the back-end infrastructure of a Virtual Desktop Infrastructure (VDI). Virtual desktops are created and operated on servers located at the cloud-based service provider’s data center. In fact, the service provider takes care of all necessary support, including but not limited to storage and network-related issues, while the entire infrastructure is hosted on the cloud. 

In this scenario, the Desktop as a Service or DaaS provider facilitates the use of virtual desktops through their cloud-based network. It creates a virtual environment for the customer’s end devices, such as smartphones. Now, end-users can access the virtual desktops through their designated client software or a specific web-based tool. 

In the new age of computing, DaaS (Desktop as a Service) has provided businesses with great computational strength that can be compressed into various devices. As more transformations occur in the global space, let us explore the enormous advantages brought on by the DaaS (Desktop as a Service) framework. 

What, How, and Why of Desktop as a Service (DaaS)

Explore the benefits of VDI with Citrix DaaS

Request DemoGet Pricing

How Does DaaS Work?

The DaaS in cloud computing infrastructure is generally a multi-tenant offering in which multiple users have the opportunity to utilize the virtual desktops in the cloud environment for hosting and accessing files over the web and, more importantly, storing vital data more securely. DaaS is a subscription-based model whose cost is decided based on the number of users and resources. Know about the DaaS pricing. 

In the Desktop as a Service (DaaS) delivery model, the DaaS provider is the one to manage all the back-end responsibilities related to data storage, system backup, security, and system upgrades. In fact, it is the DaaS service provider that handles all the back-end infrastructure expenses and carries out all the maintenance efforts. At the same time, the users are spared upfront operational costs. This model enables firms to manage their virtual desktop without worrying about the maintenance and security of the data stored in the network.  

In this scenario, the end user’s data is safely stored in the cloud whenever they log off from the system. Every time they work on virtual desktops, the users get access to their data, no matter which device they use or the location they are operating from. This particular feature makes DaaS infrastructure one of the most reliable environments one can think of. Many multinational IT and financial firms have already adopted this infrastructure.  


What is a Virtual Machine (VM)?

A virtual machine (VM) is a virtual replica of a physical PC. The virtual machine runs programs and stores data hosted on a server. For an efficient virtual desktop infrastructure, multiple VMs are hosted on a single physical machine. VM offers the layer of computing, storage, and network that runs the architecture. 

Learn more: VDI vs. VM – What Are The Differences Between Both? 

What is a Hypervisor? 

The hypervisor is the software host that runs the multiple operating systems (OS) and utilizes the underlying CPU memory and storage without hampering the performance. It basically acts as a monitor enabling the management of VMs. 

Desktop as a Service Use Cases 

The technology of VDI and DaaS go hand in hand. Therefore, it is a widely used solution when it comes to businesses operating today. With the advancement of technology, the workplace is not just limited to the office desktop. The hybrid work model presents a different scenario wherein employees work on modern cloud applications from remote locations.  

Desktop as a Service Use Cases 

Businesses can use DaaS in the following practical use cases: 


With more and more firms moving to the hybrid model, the ‘bring your own device (BYOD)’ has become a common way to ensure the employees can be productive, regardless of any chosen device. Start by logging in with your unique credentials. This allows firms to provide workforce access to resources they require, especially traveling employees, while simultaneously regularizing security and support. 

Mobile Workforce 

Organizations that struggle to have full-time productivity from remote employees feel the utmost need for multi-device compatibility. The workforce’s productivity is not only limited to physical desks but personal devices such as laptops, mobile phones, and tablets. In DaaS, data resides in the cloud, which means it can be accessed from any secure device. 

Digital Security 

The studies stated that out of 20 million security breaches in March 2021, 94% were due to emails. In this scenario, DaaS delivers a secure remote working model with stringent security protocols.  Desktop as a service in cloud allows multiple users to work from anywhere while ensuring that data is highly secured with TLS 1.3 and 256-bit data encryption. 

Business Continuity 

DaaS solution has built-in redundancy to maintain business continuity during and after a local disaster. Data is backed up and replicated in multiple data centers to restore quickly in case of mishaps.  helping them stay productive even out of the office. 

Read More: Top 10 Use Cases for Desktop as a Service 

Is DaaS Better than VDI? How? 

Both DaaS & VDI are forms of desktop virtualization & provide a remote working environment to users. DaaS is basically a virtual service, whereas VDI is a product. The difference between the two is that VDI is managed by in-house IT staff, while DaaS requires a third-party provider to deliver a managed virtual desktop solution to the users. VDI is deployed in an on-premises data center, unlike DaaS, which delivers virtual desktops from a remote location. 

A VDI solution is commonly achieved by an upfront investment in deployment and configuration. However, VDI is turned into DaaS to simplify the struggles associated with implementation. VDI is often regarded as a more challenging infrastructure from a technical standpoint. Therefore, DaaS is preferred by small and medium enterprises as they get major advantages from it, including cost, security, and management, to name a few. 

DaaS & VDI both serve to provide a remote desktop solution. So, choosing one over the other really comes down to your requirements & current infrastructure scenario. 

Know in detail: Difference Between DaaS vs. VDI 

Why do you Need Desktop as a Service (DaaS)?    

To Enhance Performance 

In a DaaS environment, all the applications and databases are stored in the cloud, ensuring optimum performance under all circumstances. This is because DaaS providers host your virtual desktops on high-performance computing servers that are much more advanced than your physical desktops. 

To Simplify Application deployment and configuration

Installing computing applications on your physical desktop takes more time and effort than those hosted in the cloud. This often leads to additional IT expenses, and often organizations need to invest in application deployment technologies, namely, Microsoft System Centre. Besides, they need to invest heavily in a workforce that can handle all the technicalities related to the process. However, in a DaaS environment, every possible task is taken care of by the service provider. 

To facilitate Administration and Support  

Many businesses that run on-premises VDI face several computational and performance constraints. With VDI, the budgets get overstretched due to the absence of technical IT experts. With DaaS, these struggles shift to the DaaS providers. The advantage of a DaaS infrastructure is that the issue is resolved from the provider’s end, and your productivity is never hampered. Most providers offer round-the-clock to their employees for swift resolution of problems. 

Read more: How VDI Enhances Data Access and Security In The Healthcare Industry?  

To Enhance Security

In VDI, it’s difficult and expensive for physical desktops to deploy such levels of security on the local infrastructure. Accountability for security is in the hands of a service provider. They shift the data from the particular end-point to a cloud infrastructure created to ensure multilayered security. Data is no longer stored on a vulnerable device but is reserved in a secure, hosted environment. DaaS providers offer advanced security safeguards in the cloud services, with multi-factor authentication, Intrusion Detection, and Prevention Systems (IDS & IPS), multiple firewalls, and data encryption. 

Enhance Business Agility With Cloud Desktops

Today’s workforce is performing from a wide array of remote locations. Therefore, firms look for cost-effective solutions that can perform well on any device from any city, while working with a lean budget. 

DaaS provides a secure, manageable solution to work on apps or desktops from any cloud. Equip your employees with secure remote access when the demand arises. This scalable and pay-as-you-go consumption model ensures control over your budget. It’s the quickest way to accommodate the dynamic needs of your hybrid workforce while maintaining data security and compliance. 

Want to know how much ACE’s DaaS would cost you? Increase your ROI with Flexible DaaS Pricing 

Industry-Specific DaaS solutions

Desktop as a Service is here to stay! As more and more industries are embracing the vast virtual globe. Let’s look at five sectors that will gain from adopting the DaaS model. 


The education industry can never go down. Even during the pandemic, schools and institutions were offering education online. Managed desktop as a service lays a better ground for research and collaboration from anywhere around the globe. Moreover, educational institutions can’t provide devices to the students; therefore, multiple device compatibility enables users to study from remote locations. 


Healthcare is considered the most sensitive industry where every patient‘s data is essential. DaaS offers them better data security by storing it in highly secure servers. Its security needs make healthcare a perfect candidate for desktop as a service. Doctors can access patients medical reports and records even during emergency visits. 

Also Read: How VDI Enhances Data Access and Security In The Healthcare Industry?  


In this hybrid cloud world, the law industry moves all the time. Cloud desktops enable law firms to have a cloud-ready environment to collaborate with clients and access more different types of applications customizable on the cloud, such as AbacusLaw, Amicus Attorney, and more. 

Related Resources: Benefits of VDI for Law firms| Ace Cloud Hosting 


DaaS comes with a silver lining for the BPO industry. Security, performance, user experience, and workspace management features of cloud desktop make it quite lucrative for the BPO industry. It is much more practical than unmanageable hardware and complex infrastructure resulting in downtime. Future hybrid needs are all about fully managed infrastructure. 


Virtual desktops power financial institutions with a fully secure and managed digital workspace. Financial services companies are prone to cyberattacks the most. Thus, banks and insurers gain centralized security controls and instant access to apps, data, and communication on any device, network, and cloud. 

Related Resources:

7 challenges solved by hosted desktops for accountants 

8 Ways Desktop-as-a-Service (DaaS) Can Help Financial Institutions 


Centralized desktops make it feasible for ITES firms to simplify and downsize the cost of administration and maintenance while making room for flexibility in resource utilization. ACE brings you managed virtual desktops and apps that can be integrated more rapidly to support remote work. In case of disruption, this solution sustains the data security and backup to ensure business continuity. 

Deliver Super-performing Cloud Desktops With ACE 

Desktop as a service by ACE is an all-in-one cloud solution that combines with Citrix Platform and supports both on-premises and cloud-based deployments. Our virtual desktops and applications benefit from cloud features such as scalability, enterprise-grade security, and minimal overhead costs. ACE virtual desktops have an extremely low fence total cost of ownership (TCO), making them suitable for any enterprise, regardless of size and industry. 

Besides addressing the mobility and performance issues of VDI, desktop virtualization solutions also reduce costs and enhance user experience to meet the integrated digital needs. 

If you want to know more about how DaaS supports your business in the long run, consult our experts, who will guide you through every step. 

Chat With A Solutions Consultant