Are you experiencing issues with QuickBooks or QuickBooks Online?
Before understanding why software is down and what to do about it, let’s understand how to check the status.
Table of Contents
Checking QuickBooks or QuickBooks Online Status
Official Status by QuickBooks
There is an official status page by Intuit that serves as a centralized platform to keep users informed about ongoing incidents, service disruptions, or scheduled maintenance. By regularly checking this page, you can stay updated on the status of QuickBooks and its availability in your region.
To check the real-time status of QuickBooks, follow these simple steps:
Step 1: Visit the Official Intuit website at https://status.quickbooks.intuit.com/.
Step 2: Click on the “Subscribe to Updates” tab located in the top right corner (refer Fig. 1).
Step 3: Enter your email address to subscribe for updates via email (refer Fig. 2).
Step 4: You can also subscribe to updates via text message (refer Fig. 3).
After subscribing, Intuit will send you real-time updates on QuickBooks status, including downtime, maintenance schedules, and service restoration updates.
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Third-party Sites for checking status of QuickBooks
Apart from the official sites by QuickBooks and Intuit, there are many reliable and up-to-date third-party sites that keep a tab on the status of QuickBooks downtime.
Few of these third-party sites are mentioned below:
This site gives QuickBooks status at the top in one view. Also, the users can report their issues in categories like Tax Filing, App, Login, Website and rate their experience for last 90 days (about 3 months). The star feature of this site is a live QuickBooks Online outage map.
Down detector by Ookla is also one of the reliable sites that shows live reports of QuickBooks Online outage. One can view the outage reported by users either in chart format or a heat map. Their famous mobile apps are available for both Android and iPhone users.
This website is good at providing information but doesn’t have a great UI. Unlike other sites, it provides the option of rating QuickBooks on the site itself. Also, it has an active live stream of comments by QuickBooks users.
Here is a list of other sites for checking and reporting the status of QuickBooks or QuickBooks Online downtime:
There are more ways to know why your QuickBooks Online isn’t working. You can either check the official communities by Intuit and QuickBooks or visit the social media platforms.
Besides the status page by QuickBooks, you can either visit:
- QuickBooks US Community for any reported incident of QuickBooks Online being down
- Twitter handle of QuickBooks for any tweets related to QuickBooks Online downtime
- Help Article about working status of QuickBooks
- Dedicated Support page for QuickBooks Online
Apart from the resources by QuickBooks and Intuit themselves, you can also follow the QuickBooks Online Down community on Reddit.
Why QuickBooks Online is Down?
Now let’s look at the possible reasons for QuickBooks or QuickBooks Online Downtime.
QuickBooks is a powerful tool used by small business owners and accounting professionals for efficient financial management. However, there are times when you might encounter issues like downtime or non-functioning software. When your go-to accounting and payroll software is down or not functioning correctly, it can disrupt your workflow significantly.
In this article, we will guide you through the process of checking the status of QuickBooks, whether it’s Online, Desktop, or Self-employed. Additionally, we’ll provide some common solutions to address possible problems.
Causes of QuickBooks Downtime
Let’s explore some common causes of QuickBooks downtime:
Heavy user traffic can sometimes overload the QuickBooks servers, leading to temporary unavailability.
Hosting Server Issue:
Problems with the hosting server where QuickBooks is hosted can cause service disruptions.
Occasionally, bugs or glitches in the software may impact its performance.
Unreachable network connections can prevent access to QuickBooks.
Power outages or other technical issues can lead to system-wide downtime.
Scheduled maintenance by the QuickBooks team may temporarily affect accessibility.
What to do when QuickBooks Online is Down?
There are several reasons why your QuickBooks Online might not be working. Here are some common troubleshooting steps you can try:
- Check your internet connection to ensure it is stable.
- Restart your computer to refresh the system.
- Clear your browser’s cache and cookies, as they can sometimes interfere with QuickBooks’ functionality.
- If the issue persists, try accessing QuickBooks using a different browser.
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