Is QuickBooks Online Down? [Check QuickBooks Status]

QuickBooks is the financial nerve center for millions of businesses. So, any unexpected outage can hamper the business workflows. If you’ve just tried to sign in and are wondering, “Is QuickBooks Online down today?” or if QuickBooks Desktop, Enterprise, or Self-Employed is acting up, you might need quick answers before troubleshooting.  

In this article, we’ll walk you through how to quickly check the status of QuickBooks, whether you use QuickBooks Online, Desktop, Enterprise, or Self-Employed. Plus, we’ll share common troubleshooting tips to help you resolve QuickBooks and QBO downtime issues and get back to work smoothly. 

Why Is Intuit QuickBooks Down? 

QuickBooks is a powerful tool used by small business owners and accounting professionals for efficient financial management. However, there are times when you encounter issues like QuickBooks outage, downtime, not responding, not loading, just spinning, or non-functioning software. When your accounting software experiences such issues, it can disrupt your workflow significantly. 

Common Causes of QuickBooks Downtime 

Is your QuickBooks or QuickBooks Online down right now? If so, you may be wondering why this is happening. Here are the common reasons why QBO is down. 

User Overload: When many users try to access QuickBooks at the same time, the servers can become overloaded. This heavy traffic may cause the QuickBooks Online server to go down, leading to issues like QuickBooks not responding or QuickBooks just spinning without loading properly. 

Hosting Server Issues: QuickBooks runs on servers hosted by third-party providers. If these servers experience technical problems, crashes, or failures, users may experience interrupted QuickBooks services. 

Software Bugs: Like any software, QuickBooks can sometimes have bugs or glitches that affect its normal operation. These issues can cause errors, crashes, or prevent certain features from working correctly until they are fixed by updates or patches. 

Network Problems: Accessing QuickBooks requires a stable internet connection. If your network is down or experiencing interruptions, you may not be able to connect to QuickBooks, even if the service itself is running fine. 

Power Outages: Unexpected power failures at data centers or QuickBooks hosting issues can also cause downtime. Such outages may disrupt QuickBooks servers, interrupting temporary service until power and systems are restored. 

Ongoing Maintenance: To keep QuickBooks running smoothly and securely, Intuit regularly performs maintenance and updates. During these maintenance schedule times, some features or the entire service might be temporarily unavailable as improvements are implemented. 

What To Do When QuickBooks Online is Down? 

There are several reasons why your QuickBooks Online might not be working. Here are some common troubleshooting steps you can try:   

• Check your internet connection to ensure it is stable. 

• Restart your computer to refresh the system. 

• Clear your browser’s cache and cookies, as they can sometimes interfere with QuickBooks’ functionality. 

• If the issue persists, try accessing QuickBooks using a different browser.

Checking QuickBooks or QuickBooks Online Status

Official Status by QuickBooks

Intuit has an official status page that serves as a centralized platform for informing users about ongoing incidents, service disruptions, or scheduled maintenance.

By regularly checking this page, you can stay updated on QuickBooks’ status and availability in your region.

To check the real-time status of QuickBooks, follow these simple steps:

Step 1: Visit the Official Intuit website at https://status.quickbooks.intuit.com/.

Step 2: Click on the “Subscribe to Updates” tab located in the top right corner (refer to Fig. 1).

Step 3: Enter your email address to subscribe for updates via email (refer to Fig. 2).

Step 4: You can also subscribe to updates via text message (refer to Fig. 3).

After subscribing, Intuit will send you real-time updates on QuickBooks status, including downtime, maintenance schedules, and service restoration updates.

Third-party Sites for checking status of QuickBooks

Apart from the official sites by QuickBooks and Intuit, there are many reliable and up-to-date third-party sites that keep a tab on the status of QuickBooks downtime.

Few of these third-party sites are mentioned below:

Downtime Expert:

This site gives QuickBooks status at the top in one view. Also, the users can report their issues in categories like Tax Filing, App, Login, Website, and rate their experience for the last 90 days (about 3 months). The star feature of this site is a live QuickBooks Online outage map.

Down Detector:

Down detector by Ookla is also one of the reliable sites that shows live reports of QuickBooks Online outage. One can view the outage reported by users either in chart format or a heat map. Their famous mobile apps are available for both Android and iPhone users.

Is It Down Right Now:

This website is good at providing information but doesn’t have a great UI. Unlike other sites, it provides the option of rating QuickBooks on the site itself. Also, it has an active live stream of comments by QuickBooks users.

Here is a list of other sites for checking and reporting the status of QuickBooks or QuickBooks Online downtime:

• https://isdown.app/integrations/quickbooks
• https://statusgator.com/services/quickbooks
• https://downforeveryoneorjustme.com/
• https://updownradar.com/status/qbo.intuit.com
• https://outage.report/quickbooks-intuit
• https://isdownstatus.com/status/intuit.com
• www.saashub.com/quickbooks-online-status

Community Sites for Checking QuickBooks Status:

There are more ways to know why your QuickBooks Online isn’t working. You can either check the official communities by Intuit and QuickBooks or visit the social media platforms.

Besides the status page by QuickBooks, you can either visit:

• QuickBooks US Community for any reported incident of QuickBooks Online being down
• Twitter handle of QuickBooks for any tweets related to QuickBooks Online downtime
• Help Article about the working status of QuickBooks
• Dedicated Support page for QuickBooks Online

Apart from the resources by QuickBooks and Intuit themselves, you can also follow the QuickBooks Online Down community on Reddit.

Why is QuickBooks Online down?

Now let’s look at the possible reasons for QuickBooks or QuickBooks Online Downtime.

QuickBooks is a powerful tool used by small business owners and accounting professionals for efficient financial management. However, there are times when you might encounter issues like downtime or non-functioning software. When your go-to accounting and payroll software is down or not functioning correctly, it can disrupt your workflow significantly.

In this article, we will guide you through the process of checking the status of QuickBooks, whether it’s Online, Desktop, or Self-employed. Additionally, we’ll provide some common solutions to address possible problems.

Final Thoughts

For a seamless QuickBooks experience and to avoid technical issues, consider hosting your QuickBooks with Ace Cloud Hosting. With a 7-day free trial, 365-Day technical assistance, and a 2-ring support, Ace Cloud Hosting provides reliable hosting services to enhance your accounting workflow.

Feel free to reach out for our state-of-the-art support and hosting services.

Frequently Asked Questions (FAQs)

1. Why isn’t QuickBooks working on my computer? 

QuickBooks may not be working due to various reasons, including: 

• Corrupted or missing files: Damaged program or company files can cause issues.  

• System compatibility issues: Incompatibilities with your operating system or other software can cause issues. 

• Outdated software: Running an outdated version of QuickBooks can lead to problems. 

2. Why does QuickBooks Online not load? 

QuickBooks may fail to load because of several common issues: corrupted cache or cookies that block proper loading; special characters in the company name that cause errors; or having multiple browser tabs open, which can interfere with QuickBooks functioning correctly.  

3. Why is QuickBooks just spinning? 

A spinning wheel in QuickBooks often indicates: 

• Corrupted browser cache: Clearing your browser’s cache can resolve this. 

• Multiple tabs open: Ensure only one tab is accessing QuickBooks. 

• Unstable internet connection: Check internet speed and retry loading QuickBooks. 

4. Why is QuickBooks not working on Chrome? 

Issues with QuickBooks on Chrome can be due to: 

• Corrupted cache or cookies: Clearing these can resolve many issues.  

• Browser extensions: Some extensions can interfere with QuickBooks. 

• Outdated browser: Ensure Chrome is up to date. 

5. Why is QuickBooks crashing? 

QuickBooks may crash due to: 

• Conflicting software: Other programs or security software may interfere. 

• Outdated drivers: Ensure all drivers are up to date. 

• System resource issues: Low RAM or overheating can cause crashes. 

6. Is the Intuit system down today? 

As of now, all Intuit systems are operational. There are no reported outages or service interruptions. 

7. Is QuickBooks closing down? 

No, QuickBooks is not closing down. However, Intuit has announced the discontinuation of certain QuickBooks Desktop versions for new subscribers in the U.S. after September 30, 2024. Existing subscribers can continue to renew their subscriptions.