Is It Possible To Resume Normal QuickBooks Functionality Post Server Crash?

There are various methods by which accounting users can resume their QuickBooks file if it is somehow affected by an in-house server crash. There may be various questions surrounding a user’s mind as to how QuickBooks functionality can be resumed with all updated files after a server crash?

Some of the most common dilemmatic questions have been answered here:

What instant preventive measures can be taken at the time of the server crash?

Switch off the server and take out the wirings of the system from the power source. Push the power button for 7-8 seconds. If the system just got trumped out, then the possibility of this starting again will prevail. If the restart doesn’t occur, then it becomes mandatory to get it checked by some hardware vendor to resume its operation.

Is It Possible To Resume Normal QuickBooks Functionality Post Server Crash?

What would happen if the hard disk fails?

The major impact of the server crash occurs on a hard disk. Due to sudden breakdowns, the circuit of hard disk often burns, thereby leaving it in a damaged state. Due to the failure of the hard disk, your software will not work and ask for a reboot.

The failure of the hard disk may cause immense loss to your data. It is therefore advisable to keep at least 3 copies of your data as a backup at regular intervals of time and also in an updated state.

What to do after a server crash occurs?

If the server crashes, you must immediately contact your server vendor or IT team and ask them to upload the operating system once again. Due to power outages, the server software sometimes crashes down, and it becomes difficult to start. After the installation of the operating system, the server will start functioning again.

What happens if the server crashes at the time of working on an opened QuickBooks file?

If the server crash occurs at the time when work was going on a QuickBooks file, then the possibility of corruption of that file is increased. The symptom of a corrupt file is that it will take unusual time in opening or throw an error specifying “file could not be recognized” or “file could not be opened.”

In this case, if QuickBooks data is challenging to recover, some parts of the system file can retrieve old backup from the TLG file (auxiliary file maintained in QuickBooks).

What happens if any QuickBooks file is damaged?

If any file is damaged, try to recover it from the ‘Recovery’ option. If you are unable to recover the file, nothing can be done. Under these circumstances, you will lose all your data or information, and you have to start your work again on the same file.

It is advisable for you to save data in between while working. This helps in the recovery process. The system recovers the file from where it was last saved, which is also referred to as the last ‘checkpoint.’


The issues discussed above are quite crucial and possibly, out of the troubleshooting scope of an accountant. IT help, backup, server installation, and maintenance all add up to a huge expense, which is, in most cases, not worth investing solely for accountancy purposes.

Here, QuickBooks Cloud Hosting can be a feasible path to opt for. The server is set up, maintained, and upgraded by the service provider, and any sort of hardware issue is their trouble.

Through their intensely backed up consistent systems, hosted QuickBooks providers ensure complete availability of your data anytime, anywhere in a secure and stable state.

Data can be retrieved from these servers even in the case of an accident or natural disaster like earthquake, fire, or floods at the office-site. Moreover, competent cloud hosting providers offer Business Continuity and Disaster Recovery (BCDR) options wherein data is stored at multiple locations at geographically diverse and isolated datacenters. It ensures that business is up and running even if one of the centers is down for maintenance.

Want to know more about QuickBooks hosting and how you can mitigate the impact of a server crash? Call our Solutions Consultant today on 855-980-2150.

About Julie Watson

Julie is a dynamic professional with over 16 years of rich experience as a VDI and Application Hosting expert. At Ace Cloud Hosting, she humanizes disruptive and emerging remote working trends to help leaders discover new and better possibilities for digital transformation and innovation by using cloud solutions with an enterprise-class security approach. Beyond work, Julie is a passionate surfer.
On the weekend, you will find her hanging out with her family or surfing around the North Shore of Oahu.

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Comments (1)

  • Mapami says:

    Darcy, yes, once that happens, renbotiog isn’t going to fix it. Your options would be to restore your last good backup made prior to the problem occurring, or getting your file repaired.Thanks for the note.

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