All About End User Computing (EUC) - Working and Benefits

Last updated on January 10th, 2023

In technical terms, End-User Computing service (EUC) refers to the computing platforms or environments that help non-programmers in creating working applications. However, EUC is a much broader term that can have several meanings. Therefore, if talking in a generic sense, then EUC allows end-users to manage and control their applications without the help of original developers or programmers.

Earlier, End-user services were combined only with on-premise solutions wherein businesses dealt with many IT and remote working challenges. However, as businesses require new ways to survive in the market, EUC has gradually adopted cloud VDI technology.

EUC via a cloud-hosted environment, also known as Desktop as a Service (DaaS), is beneficial for the users to access digital platforms or applications from any remote location. As a result, EUC, combined with the cloud hosting environment, has shown tremendous growth and will continue to grow at a CAGR of approximately 12% till 2023.

Recommend Reading: What is DaaS, and How it helps businesses?

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How does End User Computing Service work?

Core developers or programmers build a highly flexible computing environment that you can easily manage yourself as an end-user. After that, you will not need any assistance from developers because all the applications are easily manageable.

To make it easy to understand. Let’s look at this example.

Microsoft Excel is built by the core development team of Microsoft. As an end-user, you can easily use this application and manage all the controls. You easily navigate throughout the application and use all the desired features. That’s what end-user computing exactly means.

EUC is more beneficial when combined with cloud solutions like DaaS so that the end-users can access and operate the apps like MS Excel or access corporate data with more flexibility. DaaS, offered by a Cloud Service Provider (CSP), helps you access and operate any application on a secure virtual desktop from anywhere around the world. You will need to log in to your virtual corporate platform from your personal device, and you can access the desired official applications.

Benefits of End User Computing (EUC)

Let’s discuss some additional benefits you get if migrating your EUC to Daas with the help of a reliable Cloud Service Provider (CSP).

Centralized IT Management

We all know the IT challenges of managing hundreds of physical computers and hardware devices. Maintaining such a large number of physical machines requires a lot of effort and professional human resources. Thus, the physical desktop environment wastes the crucial time of admins or owners in resolving IT glitches.

EUC solves all your problems as it offers centralized IT management. It means that all your updates, upgrades, or software installation can be done through a centralized workstation.

As the updates can be installed from a common location by the backend team, it does not hamper employee’s productivity. Also, it saves time for the IT team to troubleshoot glitches very quickly.

Flexible Computing Service

Traditionally, many companies distributed hardware devices like desktops to the employees upon joining. Even today, in some companies, employees are bound to access the company data only when they come to the office (even if they have a field job).

EUC combined with the cloud in the form of virtual desktops offers you flexibility in your work. You can work from any location. It does not matter if you are outside the office; you can still operate the applications from personal devices like phones or laptops.

The modern workforce is comfortable working on their own devices. BYOD facility helps you bring your device to work and work via a secure corporate application or browser. Hence, even if you are bound to visit your office, you don’t need to work on office desktops anymore. Instead, you can log in to your office interface safely and work from anywhere, anytime.

Highly Secure End-User Environment

Security is an important aspect and should not be overlooked by any company. However, keeping data safe is a bit of a challenge when it comes to EUC projects operating on physical desktops. Physical end-point devices are vulnerable to becoming victims of thefts. This could occur due to employees’ negligence or any breach by a hacker.

You may be wondering that earlier in the article; we had discussed that you could work from personal devices. But your devices may not be safe and could be an easy option for hackers to access corporate data. So, what could be the solution to keep your office data safe?

Combining EUC with cloud infrastructure is the answer to having healthy security in place. All the data is stored in high-security cloud servers, and nothing is stored on end-point devices. Reputable cloud providers keep data under multiple safeguards.

Some of these features are DDoS protection, OS patching, multi-factor authentication, and firewalls. Moreover, data centers are invigilated by security guards and CCTV surveillance so that no unauthorized personnel could enter the data centers.