What is End User Computing?

End-User Computing service (EUC) refers to the computing platforms or environments that help non-programmers create working applications.

In simpler terms, EUC is the set of tools, technologies, and processes that make these computer systems easy to use, reliable, and secure for regular users.

Whether you’re an employee working on a desktop in an office or a student accessing a virtual desktop from home, EUC or End-User Computing Service enables you to access the applications and data you need to get the job done.

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How does End User Computing Service work?

End User Computing (EUC) enables end users to access enterprise applications and data using various devices, including PCs, tablets, smartphones, or thin-client terminal devices.

EUC can be used to connect to Virtual Desktop Infrastructure (VDI), which hosts the virtualized environment for running desktop applications and accessing data remotely.

Enterprise infrastructure is required to run the applications and manage the virtual desktop sessions created when users log into the system. This back-end infrastructure includes servers, high-performance storage such as Flash, and sufficient storage and networking infrastructure to handle the expected total and concurrent sessions.

What is EUC

End users launch a client application on their device, which connects to the EUC infrastructure to access these resources. The EUC infrastructure then creates a virtual desktop session for the user on a server, which includes all the necessary resources required to run the applications and access the data. This virtual desktop session can be customized based on the user’s role and requirements, ensuring they can access the applications and data they need to do their job.

When the end user interacts with the virtual desktop, the client application sends the user’s inputs to the EUC infrastructure, which processes the inputs and sends the corresponding outputs back to the client application. This allows the end user to interact with the virtual desktop as if it were running on their local device, even though it is running remotely on a server.

Benefits of End User Computing (EUC)

Security: EUC Enabling High-End Secure Workspaces

The Global average total cost of a data breach is $4.35M.

In this scenario, combining EUC with cloud infrastructure is the answer to having robust security in place. All the data is stored in high-security cloud servers, and nothing is stored on endpoint devices.

End-user computing security is critical because endpoints are often the entry point for cyberattacks, and a successful attack can result in data loss, system downtime, and reputational damage.

To secure end-user computing environments, organizations should follow security best practices within their virtual desktop infrastructure, such as implementing endpoint protection solutions, encrypting sensitive data, enforcing access controls, deploying data loss prevention solutions, and providing security awareness training to end-users.

Moreover, organizations should regularly monitor and audit their end-user computing environments to detect and respond to security incidents.

Organizations can mitigate risks and protect against a wide range of threats by taking a comprehensive approach to end-user computing.

Centralized IT Management: Seamless Upgrades

In the world of IT, managing hundreds of physical computers and hardware devices can pose significant challenges. The sheer effort and professional resources required to maintain such a vast physical desktop environment can overwhelm IT administrators and business owners. From resolving IT glitches to updating software and maintaining hardware, the process can be time-consuming and can drain valuable resources.

However, with the advent of Endpoint User Computing (EUC), managing and maintaining multiple physical machines has become much more manageable.

Recommended Reading: Why Virtual Desktops Are Better Than Physical Desktops

EUC offers centralized IT management, allowing for updates, upgrades, and software installations from a centralized workstation. This centralized approach means that updates can be installed from a common location, making it more efficient and less disruptive for employees and saving time for the IT team to troubleshoot glitches quickly.

Implementing EUC allows businesses to streamline their IT operations and improve productivity. It allows for more efficient use of resources as IT administrators can focus on more important tasks rather than getting bogged down with the day-to-day maintenance of physical devices. In short, EUC is the solution to the IT challenges with many physical computers and hardware devices.

Remote Work: Embracing Work-from-Anywhere

Traditionally, many companies distributed hardware devices like desktops to the employees upon joining. Even today, in some companies, employees are bound to access company data only when they come to the office (even if they have a field job).

EUC combined with the cloud in virtual desktops offers you flexibility in your work. You can work from any location, whether outside the office; you can still operate the applications from personal devices like phones or laptops.

Remote Work

The modern workforce is comfortable working on their own devices. BYOD for business facility helps you bring your device to work via a secure corporate application or browser. Hence, even if you are bound to visit your office, you no longer need to work on office desktops. Instead, you can log in to your office interface safely and work from anywhere, anytime.

Business Continuity: Uninterrupted Operations

In today’s uncertain times, businesses must be prepared for any eventuality that may disrupt their operations. EUC can prove to be a crucial tool in ensuring business continuity during such challenging times.

With EUC, employees can access virtual desktops and applications from anywhere, anytime, with a stable network. This enables them to work remotely, ensuring that business operations continue even during a disaster or disruption.

The ability to work remotely is a game-changer for businesses, as it gives them the freedom to be productive even when employees cannot work from their physical office. Companies allowing remote work have 25% lower employee turnover. This is because employees value remote work’s flexibility, allowing them to balance their personal and professional lives better.

By adopting EUC, businesses can maintain business continuity during times of disruption and offer their employees a more flexible work environment. This, in turn, can lead to increased employee satisfaction and lower turnover rates, ultimately benefiting the organization in the long run.

TCO Reduction: Lowering Total Cost of Ownership

Implementing end-user computing solutions brings not only operational benefits but also provides significant cost-saving opportunities for organizations. Organizations can save money in various ways, reducing their total cost of ownership (TCO) and overhead expenses. Allowing employees to work remotely means that organizations no longer need to provide physical office space for everyone, which can translate into significant cost savings.

According to a study by Global Workplace Analytics, organizations can save up to $11,000 per year per employee by allowing them to work remotely.

Reducing TCO

Furthermore, deploying EUC can reduce hardware costs, as organizations can replace traditional desktops with thin clients. Thin clients are lightweight, low-cost computing devices that can access applications and data through a network connection.

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Thin clients require less maintenance, consume less power, and have a longer lifespan than traditional desktops, which ultimately translates into significant cost savings for organizations.

By implementing EUC, organizations can save money and increase their operational efficiency and productivity. With these benefits, it’s no surprise that more and more organizations are adopting EUC to optimize their operations and stay ahead of the competition.

Know How End-User Computing Aligns With ESG Goals?

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Use Case Scenarios for End-User Computing (EUC)

A EUC solution can provide significant benefits to organizations in various scenarios.

Here are some key use cases to illustrate the value of implementing such an end-user computing solution:

Remote Offices

For organizations with a distributed workforce and multiple office locations, a EUC solution can provide consistent access to digital resources, applications, and data, regardless of the user’s location. This solution can simplify the onboarding process for new users in remote offices and minimize troubleshooting and maintenance tasks.

Compliance and Licensing Control

Compliance with industry regulations and software licensing management can be challenging for organizations. A EUC environment provides a centralized platform for user desktops and applications, allowing for tighter security and control over software licensing. This can help organizations manage costs and ensure compliance with software license agreements.

BYOD Users

The rise of remote work and bring-your-own-device (BYOD) policies have made it increasingly important for organizations to support diverse digital platforms.

A EUC solution can provide a hybrid multi-cloud experience that supports this diversity without compromising organizational standards of operation.

This use case can help improve productivity for remote workers and BYOD users by providing access to desktops and applications across multiple devices while adhering to the organization’s platform requirements.

Take End User Computing on the Cloud

Are you still working on physical office desktops or applications?

Now is the time to move to the cloud with complete flexibility, digital security, centralized IT infrastructure, and ease of application access.

You can easily migrate to our cloud solutions, like Hosted VDI, for all your EUC requirements without any architectural changes in your organization.

You can directly talk to our Solutions consultant to learn more about cloud-hosted desktop solutions and allow us to help you.

About Julie Watson

Julie is a dynamic professional with over 16 years of rich experience as a VDI and Application Hosting expert. At Ace Cloud Hosting, she humanizes disruptive and emerging remote working trends to help leaders discover new and better possibilities for digital transformation and innovation by using cloud solutions with an enterprise-class security approach. Beyond work, Julie is a passionate surfer.
On the weekend, you will find her hanging out with her family or surfing around the North Shore of Oahu.

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