K2 Enterprises announced its Eighteenth Annual K2 Quality Awards on the 4th of September 2019. K2 named the award winners in twenty-eight different categories like Overall Quality, Tax Technology, Reseller Program, and Marketing Communication, among others.
Ace Cloud Hosting is a proud winner of this award in the Customer Satisfaction category.K2 awards are considered as one of the most respected and long-standing awards in the accounting industry. These awards were announced by the shareholder and the VP of K2 Enterprises, Randy Johnston, who was quite pleased with the accelerating pace of technology and innovation in the accounting industry.
Ace Cloud Hosting has always been recognized for its excellent services, and this year it continues its tradition of serving its clients with the same honesty and dedication.
Here are some of the recent customer reviews via Serchen:
“Very happy with the functionality of the hosted environment and excellent customer service. A human always answers the phone quickly and is always knowledgeable and resolve any issue quickly.” – Joe Kilner from Kilner Capital Advisors
“These guys are really good, whenever we have a problem they are there to help within seconds. they always accomplish the task and get us up and running quickly. No need to call QB for help and wait hours.” – Jasen from Muto Construction
Here are some of the features that make Ace Cloud Hosting offer optimum services to its customers:
Table of Contents
1. Always-on Support
Ace Cloud Hosting has a team of professionally skilled cloud experts, who are available to the customers at their beck and call to provide them with hassle-free support for issues related to the cloud. Customers can always reach them over call, email, or live chat to get assistance immediately.
2. Dedicated Security
Ace Cloud Hosting handles data with utmost security. Multiple security measures like anti-malware, end-to-end encryption, multiple firewalls, IDS/IPS, and many more are deployed to secure your data and applications on the cloud.
3. 45-day Backup
A 45-day rolling backup of data is maintained by Ace Cloud Hosting on multiple secure locations. This is done to ensure the availability of your data in case of accidental deletion or any other loss.
4. 99.999% Uptime
Ace Cloud Hosting, also provides an SLA-backed uptime of 99.999 percent. This is done so that the availability of all the services is maintained in an uninterrupted manner.
5. Redundant IT Infrastructure
Ace Cloud Hosting operates on a redundant IT infrastructure. The infrastructure redundancy is not only in the case of the storage and servers but also with respect to the geographical locations of all the data centers.
6. Business Continuity
As mentioned above, the redundant IT infrastructure and the enhanced security measures followed by Ace Cloud Hosting ensure disaster recovery and business continuity. It helps in keeping the critical business data and applications protected from all disruptive events.
7. Industry Recognition
Ace Cloud Hosting has experience of 14+ years in delivering solutions related to the cloud for different types of customers. It is also the winner of the ‘User Favorite’ award for hosting at the 2016 Accountex USA and the ‘Great User Experience’ and ‘Rising Star’ award by FinancesOnline in 2018.
8. Intuit Authorized
Ace Cloud hosting is a part of Intuit’s Commercial hosting program. It means that Intuit has screened the hosting solutions provided by Ace Cloud Hosting, and it also gives us the ability to sell genuine Intuit products.
Ace Cloud Hosting offers several solutions like QuickBooks Cloud, Sage Hosting, Private servers, and hosting of any other desktop-based apps like Lacerte, ATX, Drake, and many more. It also hosts legal software, office suites and is readily working on expanding its areas of expertise in industries like construction and retail.
Ace Cloud Hosting continues to give several offers to its clients, prospects, and partners. You can check the currently active offers here: Special Offers