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How to close frozen QuickBooks session (for dedicated server only)?

The QuickBooks application freezes or gets unresponsive sometimes due to active and idle session or unstable local internet.

Note: The steps mentioned below will be applicable for dedicated servers only. In the case of a QuickBooks shared server, please get in touch with our support team.

Learn how to close a frozen QuickBooks session on a dedicated server by following the below steps:

  1. Right click and open Task manager on the server.


  2. Go to Users, click on your username and expand it.


  3. Find your opened QuickBooks session under it and click End task.


  4. Once it is closed, please login back to your QuickBooks company file. You will observe that the application/file will be responsive.

Here’re the 4 benefits of closing frozen QuickBooks session (for dedicated server only):

  • Regain Productivity: Resolving a frozen QuickBooks session allows you to continue working uninterrupted, reducing productivity loss due to system freezes.
  • Data Integrity: By ending a frozen session appropriately, you reduce the chance of data damage or loss, maintaining the integrity of your QuickBooks data.
  • Time-Saving: Knowing how to end a frozen session saves time over restarting the server or waiting for the session to unfreeze.
  • Improved System Stability: By resolving blocked sessions as soon as possible, you contribute to your dedicated server’s general stability and performance.

Knowing how to shut a frozen QuickBooks sessions on a dedicated server provides you with troubleshooting expertise that you can apply in similar scenarios, encouraging self-sufficiency and problem-solving abilities.
If you’re still having trouble closing frozen QuickBooks session (for dedicated server only) and need more help, feel free to contact us at +1-855-223-4887.