Fix Proseries Missing Letters Issue

If ProSeries letter templates are missing after upgrading, follow these steps to fix the issue:

1. Close ProSeries on your cloud-hosted desktop.

2. Copy Previous Year Templates: 

• Open File Explorer and go to I:\ProSeries20YY\ProNetYY\Common (replace YY with the previous year).
• Copy all .ltr and .rtf files except Fdiltr.rtf and Fdiltr.ltr.

3. Paste to Current Year Directory:

Go to I:\ProSeries20YY\ProNetYY\Common (current year) and paste the copied files, overwriting when prompted. 

4. Relaunch ProSeries to ensure templates display correctly. 

If you’re still facing issues with ProSeries missing letters or need further assistance, our experts are ready to help. Call us at +1-855-223-4887 for quick, reliable support and get back to seamless tax preparation without delays.