ProSeries Client Letters or Invoices Not Printing

If client letters or invoices aren’t printing in ProSeries, here’s a clear guide to help you fix the issue: 

Step 1: Check Your Printer Setup 

Go to File > Print Options > Printer, PDF, and DMS Setup. 

Select or change to the correct printer. 

Step 2: Adjust Print Settings 

Go to File > Print Options > Print with Return. 

Ensure that Client Invoices and selected letters are checked. 

Step 3: Restore Letter Templates 

Open Tools > Letters > Manage Standard Letters and click Restore for the required letter. 

Step 4: Test Your Printer 

Print from another program to verify the printer works. 

Step 5: Reinstall ProSeries  

If the issue continues, reinstall ProSeries. 

For further expert assistance, contact Ace Cloud Hosting support at +1-855-223-4887.