Ace Cloud Hosting Won Best Customer Satisfaction Award 2020 By K2 Enterprises

K2 Enterprises has announced its Nineteenth Annual K2 Quality Awards. K2 names award winners in 20 individual categories. A few of the award categories are the CPA Program, Reseller Channel, New Product, Customer Satisfaction, Ease of Use, and Overall Quality.

Just like last year, Ace Cloud Hosting has been adjudged the winner of the K2 Quality Awards, 2020 in the Customer Satisfaction category. The results were announced on 26th October 2020.

Ace Cloud Hosting Won Best Customer Satisfaction Award 2020 By K2 Enterprises

K2 Quality Awards are one of the most prestigious and long-standing awards in the accounting industry. While distributing this year’s awards, the VP and Shareholder of K2 Enterprises, Randy Johnston, was quite delighted with the pace of technology and innovation in the accounting industry.

ACE has always been appreciated for its excellent hosting services, and this year also, it keeps up its tradition of serving its customers with the same loyalty and commitment.

Let’s look at some of the recently updated customer reviews on Serchen:

“Absolute BEST customer support, fast, accurate, and professional!” – Karen Weeks from FRANKLIN DESIGNS INC.


“Great to work with. Anytime you have a problem it’s easy to get someone on the phone to help!” Brad B from The Lighthouse


“I highly recommend ACE Cloud. First of all their customer service is amazing. I am so grateful to AANKIT for his knowledge, patience and professionalism. You were able to get my office ready with the tax software and hardware for tax season. Thank you for your support. I am so glad I switched to ACE Cloud my office is now accessible anywhere anytime with great equipment and amazing technical support.” – Elsa Bustamante from Precision Capital LLC.

Ace Cloud Hosting offers optimum cloud features and services to the customers, ensuring a delightful experience. Let’s look at a few of them:

1. Round-the-Clock Support

Ace Cloud Hosting’s support team is full of skilled professionals that can get all your issues related to your application or cloud hosting resolved in no time. You can always reach out to the cloud experts over call, email, or live chat anytime to get immediate assistance regarding your queries related to setup, installation, migration, or maintenance.

2. Top-Class Security

Ace Cloud Hosting offers top-notch security to safeguard your application and data from internal and external threats. We deploy multiple security measures like 256-bit data encryption and TLS 1.3, multi-factor authentication, antivirus management, DDoS prevention, access control policies, and IDS/IPS on our cloud servers to protect your critical accounting information.

3. 45-Day Rolling Backup

Get a rolling backup of all your data for a period of 45 days. The backup is taken automatically on a daily basis. It allows you to retrieve your data in case of a mishap immediately without facing any downtime.

4. 99.99% Service Uptime

Experience maximum server availability with an SLA-backed uptime guarantee of at least 99.99% by Ace Cloud Hosting, ensuring that your applications always remain up and running. 

5. Redundant IT Infrastructure

ACE’s IT infrastructure is highly redundant, reliable, and scalable. Not just the storage or servers, ACE has also partnered with the best-in-class data centers situated in 8 different locations in the United States to host your applications and data in the best environment possible.

6. Business Continuity and Disaster Recovery

With effective risk management policies and redundant IT infrastructure, ACE ensures that you work without any interruptions, even in case of disruptive events that can cause server failures. Built-in disaster recovery plans and efficient data replication allows you to recover crucial business information without facing any downtime.

7. Customer Reviews

Ace Cloud Hosting is a 5-star rated cloud hosting provider from over 300 customers on an independent review platform, Serchen. ACE has happy customers all over the globe, and we’re continuously working to improve our services for them.

8. Recognition in the Industry

Ace Cloud Hosting has over 10 years of experience in delivering cloud solutions to several industries. We are proud to be recognized as the recipient of K2 Quality Award 2019 and 2020 in the ‘Customer Satisfaction’ category, the ‘Rising Star’ and ‘Great User Experience’ award by FinancesOnline in 2018, and the winner of the ‘User Favorite’ award for hosting at the 2016 Accountex USA.

9. Intuit Authorized Hosting Provider

Ace Cloud hosting is an Intuit Authorized Commercial Host under the Intuit Hosting Program (IHP) and a QuickBooks Solution Provider. It gives us the authority to host QuickBooks on our reliable cloud platform as well as sell genuine Intuit products to our customers.

Ace Cloud Hosting is a renowned cloud hosting provider offering solutions to business professionals across multiple industries, including accounting, legal, retail, construction, real estate, and more. Ace Cloud Hosting offers customers diverse business IT solutions like VDI, Sage Hosting, QuickBooks Cloud, Private servers, and more. We are continually improving our service to help our clients do more in less time with fewer efforts.

Being an Intuit Authorized Hosting Provider and QuickBooks Solutions Provider, Ace Cloud Hosting offers genuine Intuit products at discounted prices. Our Special Offers are available for new as well as existing customers.

About Julie Watson

Julie is a dynamic professional with over 16 years of rich experience as a VDI and Application Hosting expert. At Ace Cloud Hosting, she humanizes disruptive and emerging remote working trends to help leaders discover new and better possibilities for digital transformation and innovation by using cloud solutions with an enterprise-class security approach. Beyond work, Julie is a passionate surfer.
On the weekend, you will find her hanging out with her family or surfing around the North Shore of Oahu.

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