How to Configure Dual Monitors in Citrix Workspace?

Configuring dual monitors in Citrix Workspace lets you extend your virtual desktop across multiple screens for greater productivity and flexibility. Whether you need more space for complex tasks or want to mirror your local multi-monitor setup, the process is simple when you meet the prerequisites and follow the correct steps.

This guide walks you through setting up dual monitors in Citrix Workspace, covering the required settings, modes, and best practices to ensure a smooth and seamless multi-monitor experience.

How to Configure Dual Monitors in Citrix Workspace on Mac?

Prerequisites

• Citrix Workspace app is installed on your Mac.
• Make sure the Displays have separate Spaces option is enabled in your device’s system preferences.
• Your Mac supports a limited number of external monitors based on its model, resolution, and refresh rate. A maximum of 5 monitors (including the primary) is recommended.

Method 1: Using the Menu Bar

Users can set the Citrix Workspace app for Mac to work in full-screen mode across multiple monitors.

1. Open the Citrix Viewer on the desktop.

2. You will see Citric Viewer on the right side of the icon. This appears only after launching a virtual desktop from the Citrix Workspace app.

3. Click the “View” button in the menu bar.’

4. Choose Your Display Option.

5. Click on “Enter Full Screen” if you want full screen only on the primary monitor.

6. Click on “Use All Displays In Full Screen” if you want full screen across all connected monitors.

7. Drag the Citrix Virtual Desktop window between monitors to extend the display.

Method 2: Using the Green Button

• Open your virtual desktop in Citrix Viewer.
• Resize or drag the Citrix Viewer window across the monitors.
• Move your pointer to the green button (top-left corner of the window).
• Click the green button or select Enter Full Screen from the dropdown menu.
• The Citrix session now extends to all monitors that intersect with the window.

Common Considerations for Citrix Workspace Dual Monitors on Mac

• Full-screen mode across multiple monitors works only in desktop sessions. It is not supported for seamless app sessions.
• Enable Use All Displays in Full Screen and then select Enter Full Screen from the View menu to extend your desktop across all connected monitors.
• Always check your Mac model’s technical specifications for supported external monitors.
• Full-screen mode works either on a single monitor or all monitors; no partial selection is possible.

How to Configure Dual Monitors in Citrix Workspace on Windows?

Prerequisites

• Citrix Workspace app is installed on your Windows PC.
• A maximum of 8 monitors is supported.
• Each monitor can have its own resolution and orientation.

Session Modes

1. Full-Screen Mode: Applications snap to individual monitors as if running locally. You can span the session across multiple monitors.
2. Windowed Mode: You can use a single monitor session only. Applications do not snap to individual monitors.

Step 1: Basic Dual Monitor Setup

1. Open Citrix Virtual Desktops.
2. Click Desktop Viewer.
3. Select Restore (if currently in full-screen mode).
4. Drag the Citrix Virtual Desktop screen across the monitors and ensure half the screen is present on each monitor.
5. Select the “Fullscreen” button.
6. The session now extends across both monitors.

Step 2: Extending to More Monitors

1. You can drag the Citrix Virtual Desktop screen across multiple monitors.
2. Ensure the session window overlaps each monitor you want to use.
3. Click Fullscreen on the Desktop toolbar to extend the session to all selected monitors.

Step 3: Multi-Monitor Layout Selection (Version 2503 and Later)

It appears as a new multi-monitor button on the Desktop toolbar when more than one monitor is connected. Allows you to choose which displays to use in full-screen mode (desktop sessions only).

1. Choose from the three options in the toolbar drop-down menu.

2. Choose “Extend to All Displays” if you want to do full-screen mode on all connected monitors.

3. Choose “Custom Layout” to open a selector showing the Windows monitor layout.

4. Click rectangles to select which screens to use.

5. Click “Apply” to extend the session to the selected monitors.

6. Choose “Fullscreen” to do full screen on the currently active monitor(s).

7. If your session is active on one monitor → full screen on that monitor.

8. If your session is active on two monitors → full screen on both monitors.

Common Considerations for Citrix Workspace Dual Monitors on Windows

• Drag or resize the Desktop Viewer window to cover the monitors you want, and then click Maximize to span the session across them.
• Use the Restore option only when the session runs in Full-Screen mode; you can’t select it in Restore (windowed) mode.
• In older Desktop Viewer toolbars, the system labels Full-Screen and Restore as Fullscreen and Window.
• When a monitor is plugged in, a notification appears to select your preferred layout.
• Option to check Remember my preference to prevent future prompts.

How to Configure Dual Monitors in Citrix Workspace on Mobile?

Prerequisites

• A Samsung device that supports the Samsung DeX protocol (One UI 6.0 or later recommended).
• An external monitor that supports the Samsung DeX (can be connected via USB-C HDMI cable, multiport adapter, or compatible wireless connection).
• Citrix Workspace app is installed on the Samsung device.

Step 1:  Configure Extend Mode

1. Connect your Samsung Dex-enabled device to the external monitor using a compatible cable or adapter (USB-C HDMI cable or multiport adapter is recommended).
2. Open the Citrix Workspace app on your Samsung device.
3. Start a desktop session from the Samsung DeX screen.
4. Tap the Extend icon to enable multi-display mode in the Citrix Workspace session toolbar on the DeX screen.
5. Use drag-and-drop to move Citrix application windows between your device screen and the external monitor.
6. To disable the extended display mode, tap the Extend icon again.

Step 2: Configure Display Arrangement

1. Before starting your Citrix session, open Citrix Workspace app Settings on your device.
2. Navigate to Settings > General > Display > Display Arrangement.
3. Select whether the device display appears on the right or left of the external monitor.
4. The Samsung DeX screen is automatically treated as the primary display.
5. Only one external monitor can be connected and used for workspace extension.

Common Considerations for Citrix Workspace Dual Monitors on Mobile

• Citrix Workspace’s multi-monitor or extended display feature is limited to certain Samsung Dex-enabled Android devices running OneUI 6.0 or later.
• It is not supported on other mobile platforms, such as generic Android devices without Samsung Dex, iOS devices (iPhone/iPad), or ChromeOS.
• Only one external display is supported in this mode, and the external monitor must be compatible with the Samsung Dex protocol.
• This multi-monitor mode applies only to Citrix desktop sessions, not individual app sessions.
• Some UI behaviors, such as mouse pointer flow, may require releasing the pointer when dragging windows across monitors.
• The Citrix Workspace app will close and restart when the session begins to apply the display settings.
• You can rotate the device screen to fit your preferences.
• Support for running multiple sessions simultaneously on Samsung DeX devices with Samsung Knox is available in newer app versions.

How to Configure Dual Monitors in Citrix Workspace for HTML5 (Browser)

Prerequisites

• Use Google Chrome or Microsoft Edge Chromium browsers on Windows OS (the multi-monitor feature is supported only on these browsers and OS).
• Ensure your device connects and recognizes external monitors.
• The multi-monitor feature is enabled by default.

Steps to Use Multi-Monitor Mode

1. Launch your Citrix Workspace HTML5 session in the supported browser.

2. When you connect external monitors and launch a session, the Multi-monitor icon appears in the in-session toolbar (it is hidden if no external monitors are connected).

3. Click the Multi-monitor icon in the session toolbar.

4. An extended window is created with a default resolution of 1024×768 for the secondary monitor session.

5. Drag the new window to your external monitor and resize it as needed. You can also go full-screen on one or both monitors individually.

6. Every time you resize the secondary display window, the session updates the resolution on the server.

7. To exit multi-monitor mode, simply close the secondary window.

Common Considerations for Citrix Workspace Dual Monitors for HTML (Browser)

• Suppose you deny the multi-monitor permission pop-up in the browser. In that case, the multi-monitor icon will not appear, and the session will revert to the older behavior where the session is shown in a single window.
• You may have to allow browser permissions manually: go to Settings > Privacy and security > Site Settings > Permissions > Additional permissions > Allow Window Placement.
• The multi-monitor session state is not saved across different sessions or devices; you must enable it every session.
• On external monitors, resource windows open in windowed mode, sized to the monitor, not in true full-screen mode. Manually switch to full-screen (F11 on Windows or green button > Enter Full Screen on Mac) for the best experience.

Best Practices to Avoid Dual Monitor Issues

• Log off and reconnect the session if monitors are not detected correctly.
• Verify that the Citrix Workspace app is updated to the latest version.
• Check that Mac’s “Displays have separate Spaces” is enabled to avoid Fullscreen issues.
• On Windows, ensure graphic drivers are updated and hardware acceleration is enabled.

Final Thoughts

Configuring dual monitors in Citrix Workspace is straightforward once you meet the prerequisites and follow the proper steps. Adjusting the Desktop Viewer window and selecting the right full-screen or multi-monitor options allows you to extend your session across multiple displays and work more efficiently.

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