Dennis Dockery CPA, PLLC
Improving Client Satisfaction Rate with Ace Cloud
About Company
Dennis Dockery (owner of Dennis Dockery CPA, PLLC) provides services focusing on CFO and tax preparation for clients. He brings his decades of expertise with tax preparation to deliver high standards of accounting services. Dennis Dockery oversees accounting systems for a clientele spread across the USA as well as in foreign markets.
“I can say that Ace Cloud’s response time and service are remarkable. I have never had to wait on the phone for service. If I requested a call, they called me back, timely. I have not experienced this level of service with any other hosting company.“
Challenges
- Servicing clients in different locations
- Trouble with client and time management
- Declining client satisfaction rate
- Long waiting period to receive large data files
Solutions
- Application hosting enabled a platform for client collaboration
- Cloud-based servers allowed instant data access
- Defined user-access policies for streamlining and privacy
- Round-the-clock availability of support team ensures smooth operations
Intuit Authorized Strategic partner Ace Cloud
Our partnership with Intuit allows us to offer secure, reliable, flexible, and scalable application hosting solutions that streamline the tax preparation process, giving them more power over operations management and improving efficiency.
Industry Recognitions
We’re honored to be recognized by an array of prominent organizations for the success of our unmatched services.
G2 Award 2023 Winner
Most Innovative Cloud Solutions Provider
Winner CPA Practice Advisor Awards
K2 Enterprises Quality Award 2020
