Accelerated Momentum with Ace VDI

Enhancing BPO client acquisition and retention

BPO Company Human Driven
Download Case Study
Check inbox for a unique download link

    Your privacy is our top priority, and we will not disclose your information. Read our Privacy Policy

    About Company

    The BPO client was struggling with a deluge of performance-sapping errors and needed a real-time setup to scale processes and block cyberthreats. They were looking for a digital workspace where their agents could access remote clients with ease.


    • Trouble engaging existing and potential customers in remote locations
    • Struggle with offering enhanced user experience and full-time remote support
    • Ensuring confidentiality for offshore clients and stringent security policies


    • Implementing an end-user focused Desktop as a Service solution for their workspace
    • 300 agents’ data migrated to Ace VDI within a week, located in different geographies
    • Enabled a comprehensive isolated environment for user data with full remote support
    BPO Company Human Driven
    Want to empower your client support operations as well?

    Ace Cloud: Citrix Authorized Strategic Partner

    Our partnership with Citrix allows us to offer secure, reliable, flexible, and scalable virtual desktop solutions that streamline clients’ infrastructure, giving them more power over operations management and improving efficiency.

    Ace and Citrix

    Industry Recognitions

    Ace Cloud is a renowned cloud service provider, and several industry leaders have acknowledged its meritorious services

    Our Partners