Your privacy is our prime concern. Ace Cloud Hosting abides by its promise of safeguarding your privacy. We take all the possible steps to protect your personal details and your other relevant information whenever you visit our website or whenever you fill up any form on our website. The first and foremost step which we take to protect your personal information is we let you know the purpose behind the requirement of your details. Besides this, we also take steps to make sure that you are able to review your personal details and make corrections to the faulty ones. If you access our website, we assume that you agree to submit your details which we require and you are also ready to follow the practices stated in our privacy policies.
1. What information do we need?
We need the following information to let you have an access to our services: Your name Your designation The organization with which you work Your contact details including your personal and official phone numbers, your Email ID, your address, and your fax number Relevant information about your present location such as pin code or zip postal code What all services you need Your technical details such as the version of your operating system, details of your printer, etc.
2. Why do we need these details?
We collect these details in order to better understand your needs and requirements. This helps us in furnishing you with better Quality of Service (QoS) and therefore improved customer satisfaction. Following reasons necessitate us to ask for your personal information: For better management of records In order to improve the quality of our services and products In order to personalize your server to match up with your needs and requirements To keep you updated with the latest developments in the niche of services that you choose To aware you of our new launches including new products and services.
It is our commitment to you that we will keep all your personal information under strict security vigilance. We recruit a number of security checks including a variety of electronic and physical measures along with managerial strategies in order to protect and secure all the personal information that you submit with us.
4. Web analytics is also incorporated by our company.
Ace Cloud Hosting incorporates web analytics in order to find out the exact number of visits to our website.5. We incorporate a number of cookies and web beacons.
Our website generally works on Session cookies or Temporary cookies which are limited for a single session only and are deleted as soon as you close the website or terminate the browser session. These cookies help us to store your user ID, details of your personal profile, to let you enjoy your visit to our site, to assist you in your searches and order placement, and other necessary details essential for managing the session.
You are at freedom to accept or reject cookies. Generally the Internet browsers automatically accept cookies without your permission. However, you can alter your web browser settings to either decline cookies or to let you know whenever cookies are being saved on your system. If you choose to decline our cookies, you may not be able to enjoy all the features of our website.
Besides this, our website has some electronic images known as Web Beacons (also known as Single-pixel gifs). These images lets us count the total number of visitors to our website. We also incorporate web beacons in our emails or newsletters sometime in order to find out if our messages have been checked.
Payment of Setup Fees and Service Fees must be made by credit card (American Express, Visa, MasterCard) or online check processing. Payment for all Services are due at the commencement of any service period, unless specifically stated otherwise in the offer or promotion pursuant to which you have ordered or are ordering the Ace Cloud Hosting Services. All payments shall be made in United States Dollars.
Payment by Credit Card or online check: prior to activation of your user account and at any applicable time thereafter you authorize Ace Cloud Hosting to charge the credit card provided by you or transfer funds from the bank account provided by you for the amount of the fees due for the agreed upon services, together with any applicable set-up charges, registration fees, bank transfer fees, or fees resulting from services provided in addition to or in excess of the previously agreed-upon limits, or any other charges outlined herein as may be applicable.
You further authorize Ace Cloud Hosting to perform like transactions for all subsequent service periods and other applicable fees on or during a reasonable period in advance of the commencement of any such subsequent period until such fees are collected. It is your responsibility to provide Ace Cloud Hosting with up-to-date credit card or bank transfer information that is sufficient to pay all fees due to Ace Cloud Hosting when those payments are due. If for any reason the credit card or bank transfer information you provided is insufficient to pay any fees at the commencement of any service period, Ace Cloud Hosting at its sole discretion will have the right to suspend and/or terminate your account.
Refunds of Service Fees will be made only for pre-payment of Service Fees beyond the renewal date following the effective notice and termination of this agreement and only when pre-payment did not result in any discount or waiver of any fees. Ace Cloud Hosting may grant refunds under any other circumstance it deems appropriate without waiving any other rights hereunder. Ace Cloud Hosting is not responsible for refunds of any fees paid by you to any third party or delivery of any services purchased by you from any third party. The party that Ace Cloud Hosting bills for use of the Services has the right to limit access to those Services.
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If you have any other questions, feel free to call us at: 1-855-219-0431